Wellbeing at EEAST

Wellbeing at EEAST graphic

Wellbeing at EEAST - Sources of help 

If you are in distress, considering self harm or are having suicidal thoughts, contact our 24-hour ‘In-Crisis’ telephone support:

0808 196 2370

More information can be found on our Wellbeing Support Leaflet. You can view this here or download below. 

Support contact numbers 

Work related issues 

Health and work-related challenges, queries and issues including uniform, equipment, and working arrangements.
Contact your line manager

General Occupational Health enquiries 

For all day-to-day OH enquiries (available office hours only)
0151 459 9711

Everyday personal issues

Mental health, work/personal relationship problems, legal and family advice, substance misuse, financial advice.
Employee Assistance Programme:
0808 196 2374 (available 24/7)

TRiM enquiries and referrals

TRiM is an effective early-stage, peer-led, risk-assessment for ascertaining potential onset of PTS/PTSD.
Referrals should be submitted to:

Emergency/crisis situations

To support someone in severe emotional distress in the moment; extreme stress reactions, suicidal thoughts. It is vital that staff use this number only if in severe immediate crisis.
Crisis Line: (available 24/7)
0808 196 2370

Bloodsplash / needlestick advice

Body Fluid Exposure Line: (available daily 8am-8pm) 
0808 196 2371

Medication advice

Medication Line (available office hours only)
0808 196 2373

Spiritual and pastoral support

Chaplains team
01582 585400

The Ambulance Service Charity (TASC)

02477 987 922
For any current or former NHS (or private CQC registered) ambulance service employee with >12 months service, or their close family, or university student paramedics who are in year 2 or 3 of their studies. Offers help with mental, physical and financial wellbeing. Can include counselling, physiotherapy, help with substance abuse, bereavement, financial issues or general wellbeing.


Mental Health Hubs

The hubs have been set up to provide health and social care colleagues rapid access to assessment and local evidence-based mental health services and support where needed.

The hub offer is confidential and free of charge for all health and social care staff.

Staff Support Service (Norfolk and Suffolk)

ICS/STP Areas: Norfolk and Waveney and Suffolk
Email: staffsupport@nsft.nhs.uk 
Phone: 0300 123 1335
Website: www.nsft.nhs.uk/norfolk-and-suffolkstaff-support-line

The Listening Project

Trained Samaritans are on hand at our Norwich HQ every Thursday between 6pm and 10pm to listen to any personal or professional concerns our staff may have. They will be based in the ECAT training room and an adjacent office. This pilot project will run until 26 May 2022. More information is available here.

Hertfordshire and Essex Staff Wellbeing Hub (Here for you)

ICS/STP Areas: Hertfordshire and West, Mid, South and North East Essex
Email: hereforyou@nhs.net 
Phone: 03442 573960
Website: www.eput.nhs.uk/our-services/herefor-you   

Keeping Well BLMK

ICS/STP Area: Bedfordshire, Luton and Milton Keynes
Email: Keepingwell.blmk@nhs.net 
Phone: 01908 724227
Website: www.keepingwellblmk.nhs.uk 

Cambridgeshire and Peterborough Staff Support Hub

ICS/STP Area: Cambridgeshire and Peterborough
Email: staffmentalhealthservice@cpft.nhs.uk 
Phone: 0808 801 0377
Website: www.cpft.nhs.uk/c19staffsupporthub