West Essex GM area move

Norwich EOC Dispatchers

From 6.00am on 4th February, West Essex GM area will be moving from being dispatched by Essex AOC to be dispatched by Bedford AOC.

The change is taking place in order to bring the AOC in line with the sustainability and transformation partnership (STP) footprint. It takes into account the current demand on the dispatch desks and will better align with patient flow around Harlow hospital. Boundaries for cross border will change so the move will create a new home boundary for Beds, Herts and West Essex.

The East and North Herts dispatch desk will become smaller, with Hoddesdon, Bishops Stortford and Cheshunt ambulance stations moving to the West Essex dispatch desk, which currently experiences lower demand than East and North Herts.

There will be no change to the management structure.

From 4th February there will be a new internal telephone number for crews to use to speak to the dispatch area: 01234 243319.

Published 31st January 2020

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