Last month I shared with you the CQC results. I was pleased to be able to tell you that the CQC has recognised that we have made marked improvements on issues that we needed to address from previous inspections in improving our culture and making sure that the Trust is a place where bullying, harassment and discrimination are not tolerated and where people can speak up with our fear.
However, as I have said previously, this is only the first step in our work to improve our culture and our service. The overarching improvement programme for the Trust is Fit for the Future. This programme has continued to develop over the last year. One of the reasons that there were few surprises in the CQC report is that we have been working hard to identify the key changes needed to make EEAST the best it can be for its patients, communities and people .
The projects that will drive the improvements sit under five workstreams (each led by an executive director) as below with the aim of:
Download the Fit for the Future steering group chart
We will only make the improvements needed by all working together. Fit for the Future is a really important way of doing this.
Through staff surveys, Q&A sessions with staff, workshops and focus groups, we have an idea of the changes that you want to see.
So some of the issues that Fit for the Future is addressing include:
Logo | Workstream | Key issues |
Culture Hein Scheffer |
Getting home on time | |
Access to training | ||
Managing secondments | ||
People Marika Stephenson |
Recruiting and retaining enough staff | |
Internal progression | ||
Developing our leaders (Time to Lead) | ||
Partnerships Kate Vaughton |
Handover delays | |
Consistent approach to HALOs | ||
Commercial strategy | ||
Impact Emma De Carteret |
Clearer data that helps us measure our progress | |
Quality improvements | ||
Training all our managers to use data well | ||
Delivery Melissa Dowdeswell |
Implementing the CQC Must Dos and Should Dos |
Each of the Fit for the Future workstreams has included workshops and consultation with our people. But we would like to do more. If you have ideas for improving the way that we do things at EEAST you can put forward your ideas by emailing:
You can access our Fit for the Future blogs and podcasts on NeedtoKnow.
We will only improve our service and our culture by continuing to work together as one team. This will be the work of months and years, but a job I believe is achievable.
Thank you for everything you continue to do for our patients, for our communities and for our service.
Tom
Published 22nd September 2022