From Monday 8th February, the way that documents are created (merged) within the Datix system will improve for users.
The system will be moved from Active-x (client side) merging to server side merging. The change means:
If you are a Datix user, with access to records, you will need to ensure a document creates/merges within the system by:
Role in incident/patient experience /claim /FOI / RFI/frequent caller record |
Examples of when this role is most appropriate to be documented: |
Reporter of incident |
For the reporter of the incident |
Person responsible |
For the person who is responsible for an incident/patient experience occurrence. |
Person affected |
For the person affected in the incident/patient experience/claim |
Witness |
For anyone who witnessed the occurrence (unless the person is a member of Trust staff or police staff) |
Patient |
For a patient who is not the person who was affected in the occurrence. |
Staff member |
For an employee of the Trust involved in the occurrence or who was notified of the occurrence, who may or may not have witnessed the occurrence. |
Enquirer |
For the person who is the requestor of the FOI/RFI. |
Investigator |
For the person(s) who have been assigned as an investigator of an incident/patient experience |
Perpetrator |
For the assailant in an incident occurrence |
Advocate |
For an advocate in a patient experience/claim |
Claimant |
For the claimant in a claim |
Reporter of experience |
For the person reporting the patient experience |
Ombudsman |
For the ombudsman in a patient experience/claim |
Relative |
For the person who is not the person who has been affected, or a claimant or a requestor of information, but is a relative of the person who has been affected |
Solicitor |
For the solicitor in a RFI |
Defence solicitor |
For the defence solicitor in a claim |
Claimant’s Solicitor |
For the claimant’s solicitor in a claim |
Visitor |
For a person who was visiting Trust property at the date/time of the occurrence, who did not witness the occurrence. |
Coroner |
For the coroner in a RFI/claim |
Trust insurers |
For the Trust insurers in a claim |
Police |
For a member of police staff involved in an occurrence or who was notified of the occurrence, who may or may not have witnessed the occurrence. |
If you require any further technical assistance in relation to the Datix system, please contact the Clinical Quality Systems Team: clinicalqualitysystems@eastamb.nhs.uk
Published 5th February, 2016