What can we do to improve confidentiality? This article explores five learning points for you to adopt, in order to improve confidentiality and the ways we handle data.
- If you are sharing information with large groups of staff/people, use the bcc function to avoid sharing personal data with everyone.
- If you accidentally put a document in the confidential bin, you will need a manager to unlock the bin and remain present with you whilst you retrieve the document.
- Be conscious of the auto-populate address function when writing emails. Delete any email addresses in the auto-populate field when no longer needed or if from an external contact to avoid sending information to them in error. Always double check who you are sending the email to.
- Remember to redact documents before sending out if they contain third party data. There are specific methods the Trust uses to do this – please contact the IG team for support.
- Don’t send staff performance data to anyone but the staff member without anonymising or pseudonymising it.
Published 19 May 2021
