Accessibility statement for East of England Ambulance Service NHS Trust - Need To Know Site
This accessibility statement applies to ntk.eastamb.nhs.uk.
This website is run by East of England Ambulance Service NHS Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 7 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions:
Web: https://www.eastamb.nhs.uk/contact-us/
Telephone: 0345 601 373
Email: webteam@eastamb.nhs.uk
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please detail the issues you have found and send them to:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us www.eastamb.nhs.uk/contact-us/.
East of England Ambulance Service NHS Trust, is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The content listed below is non-accessible for the following reasons.
Some of our PDF and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDF or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDF or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We are in the process of replacing our website. The initial focus of which will be Accessibility and making sure that every aspect of it meets the accepted standards.
This statement was prepared on 25th September 2020. It was last reviewed on 9th March 2021.
This website was last tested on 9th March 2021. The test was carried out internally.
We test every page we have.
You can read the full accessibility test report ntk.eastamb.nhs.uk/accessibility-test-report.htm.