Privacy and cookies

Privacy

East of England Ambulance Service are committed to preserving the privacy of all visitors to Need to Know.

By using this site you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy.

We reserve the rights to change the contents of this website, including this privacy policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised privacy policy. We will process your data in accordance with the Data Protection Act 1998. The purpose of the privacy policy is to inform you as a user of the site about what information we collect when you visit the site, how we use the information, whether the information is disclosed and the ways in which we protect users' privacy.

We want you to feel secure when visiting the site. We are committed to respecting your privacy. Below we give an overview of how we do that.

Information we collect when you visit

We collect information indirectly and directly.

When you access http://ntk.eastamb.nhs.uk , we use technology to collect information indirectly, such as your internet address, which is then kept in our internet access logs.

We collect information directly from you in a number of ways. One way is by using cookies. View our cookie statement and find about about cookies within this site below. If you are uncomfortable about the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your internet browser.

We also collect information when you give it to us. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether you provide it.

The social media bookmarking sites that the Need to Know site links to are third-party sites and the Need to Know site does not have any control over the way that these sites use your information.

If you choose to access these sites using the links provided, the operators of these sites may collect information from you that may be used by them in accordance with their privacy policy, which may differ from ours.

You should read their respective privacy policies carefully to find out what happens to any information that is collected by these services when you use them.

How we use this information?

We analyse it to see what is most effective about our site, to help us identify ways to improve it, and to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

Your data is kept under secure conditions?

We take appropriate steps to maintain the security of your data on our website. Unfortunately, the transmission of information via the Internet is not completely secure. Although we employ security measures to protect the information provided by you, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use appropriate security procedures and features aimed at preventing any unauthorised access, unlawful processing, accidental loss, destruction or damage.

Cookies

What are cookies?

Cookies are small text files sent to your computer or mobile phone that help your browser navigate through a particular website. The cookie file is generated by the site you're browsing and is accepted and processed by your computer's browser software. The cookie file is stored in your browser's folder or subfolder.

Your browser accesses the cookie file again when you return to the website that created the cookie file. The browser uses the information stored in the cookie file to help ease your navigation of the website by letting you log in automatically or remembering settings you selected during your earlier visits to the website, among many other functions. Cookies are not programs and do not collect information from your device.

Why are cookies used?

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to remember the user's preferences or registration details for a future visits.

They allow websites to create a customised view of pages to which you navigate. For example, they are commonly used to authenticate or identify registered users of a website without requiring them to sign in each time they access it. Other uses include maintaining a ‘shopping basket’ of goods a user has chosen to purchase, site personalisation (presenting different pages to different users) and tracking the pages a user has visited on a site for analysis purposes.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

Cookies within the Need to Know site.

If you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of this site may work.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org .

In compliance with EU legislation, the following table lists the use of cookies on this web site:

Cookie Name

 

Purpose

 

AcceptCookies

 

This is used to stop the cookie banner message from displaying once it has been dismissed. Persistent for one year.

 

useTextOnly

 

This is used to indicate whether you are in text only mode or not. Persistent for three months.

 

setString

 

This is used to store user preferences for viewing the website in text only mode. Persistent for one month.

 

Google Analytics

_utma
_utmb
_utmc
_utmz

 

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

 

YouTube (Google)
Domain: *.youtube.com

 

Some videos hosted via YouTube are embedded within this site. A YouTube cookie is used to provide web analytics in terms of the number of times a video has been watched and/or shared.

 

 

For more information on Youtube and Google Analytics cookies, visit https://policies.google.com/technologies/cookies.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.