You said we did: thank you letters to be sent directly to staff

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A few months ago some of you contacted us via Need to Know to say that you’d like any thank you letters to be sent to you directly rather than via your management team.

So as of the 1st October, all emergency services and EOC compliments and thank you letters will be sent to the staff members involved.  Unfortunately the Trust is not able to do this for the majority of patient transport staff yet, as it can be trickier to identify the staff by name. The compliments for PTS staff will still be logged on Datix and passed to relevant managers for sharing with staff.

Published 24th September, 2015

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