Change to motor accident reporting reaping benefits

The Trust is already benefitting from a change in Accident reporting procedures just a few months since it was introduced.

Drivers now report accidents directly to our insurer QBE from the scene and all the details of the accident are taken down, the claim is logged, and the Fleet department is notified directly by QBE. This speeds up the reporting process, and removes the need for drivers to complete a paper accident form, or complete a Datix unless there is an injury or near miss injury involved.

This has seen the day 1 reporting percentage rise from a mean of 50% to a massive 96.6%!

This means that our insurers, QBE, have a chance to intercede with the third party in fault claims to arrange both hire and repair through their own suppliers at a greatly reduced cost to those charged by third party insurers; resulting in an average saving per fault claim of £2054.

The cost savings to the Trust are significant and are only going to increase going forward. Thank you for all your efforts in ensuring vehicle damage and incidents are reported as swiftly as possible to drive costs down even further, meaning the Trust can re-invest those funds elsewhere.

By now all EEAST vehicles should have a keyring with the telephone number to report accidents, which is;

0808 100 8181

If your vehicle does not have a keyring, please ask your line manager to issue one, or contact the fleet insurance office by emailing RTCreporting@eastamb.nhs.uk.

Remember:-

Don’t Delay, Report Today!

No Injury, No Datix!

Click here to view the Standard Operational Procedure (SOPFL19) for Reporting Vehicle Accidents.

Published 20th January 2022