Herts & West Essex Care Coordination Hub 0345 009 1937.
During the hours of 0800-2000 please ‘Call Before You Convey’. The patient must not be time critical, have no red flags and not destined for a pre-defined pathway such as stroke, PPCI, trauma etc. All discharge conversations and plans must be in line with the EEAST Safe non-conveyance discharge policy and carefully documented. Please have the patient’s details including NHS number available.
➢ Central London Community Healthcare (West Herts) Option 1.
24/7 Palliative Care advice line 01923 335 356 or 0345 number for referrals (0900-1700).
➢ Essex Partnership University Trust (West Essex) Option 2.
(Consultant-led 0800-1600) 24hr Specialist palliative care support 01279 773 773.
➢ Hertfordshire Community Trust (East & North Herts) Option 3.
Out of hours palliative care advice 01462 416 794.
EEAST Advanced Practitioners in Urgent Care operate 0800-1900, 7 days a week Please consider for East & North Herts and Surrounding areas. They are contactable via ISSI 4864, or via Control/Urgent Care Desk.
Any issues regarding access to the above numbers or severely delayed/failed referrals please report via QR code below (or via: https://forms.office.com/r/UCGDhDYUZS).
Any patient harm as a result must still be reported via Datix in addition to this form.
Published 16th March 2023