Following a rigorous selection process, five dispatchers have completed an initial course in incident command management and have been promoted to incident command desk supervisors.
Moving from the control room to the Regional Co-ordination Centre (RCC) the new supervisors will be responsible for the deployment of HART assets and the coordination of serious incidents across the Trust.
Chief Executive Anthony Marsh said: “The implementation of a focused role to manage serious incidents, which compliments the critical care desk is vitally important. This is very successful in the West Midlands and I am confident that this will further improve our co-ordination of such incidents and benefit more patients who trigger the major trauma pathway.”
Published 12th December 2014