It’s time for a digital radio refresh

Ambulance line up blue sky

Our bi-annual radio audit of handset terminals is about to begin.

This means an Airwave engineer will be visiting each and every one of our fleet that have been installed with digital radio to date, including resilience, helicopters, fixed radio units and patient transport service (PTS) vehicles.

The basic functionality of the radio remains unchanged, but the phonebook has been updated and relevant talk-group changes have been made as well.

The emergency operations centre, duty locality officer and ambulance fleet assistant teams will liaise to make the vehicles available, with Airwave engineers visiting sites to complete the refresh. It will take up to an hour to complete the work on each vehicle.

We’re hoping to complete PTS and officer radios before Christmas, starting on Monday, 28th November.  After this, we will target A&E vehicles in Cambridgeshire, Norfolk and Suffolk (full timeline below).

The delivery team will liaise with all parties that need to be involved to ensure all assets are captured as engineers move around. 

Phase 1

  • Barton Mills (officers) – week commencing (w/c) 28th November
  • PTS (all) – w/c 28th November
  • A&E -  Peterborough, Huntingdon, Cambridge and Melbourn – w/c 4th January
  • A&E - Kings Lynn, Bury St Edmunds and Ipswich – w/c 11th January
  • A&E – Longwater, Hellesdon and Waveney – w/c 18th January

Start dates will be given for Essex (phase 2) and Beds & Herts (phase 3) as the programme progresses.  There will also be a ‘wash up’ period for vehicles that couldn’t be done during this time, with the full programme scheduled to be completed by 3rd March.

Thanks for your support to get this crucial work completed. 

Published 17th November, 2016

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