Our Monthly Performance Dashboard has a new look and now includes even more data.
Following feedback from staff, the dashboard now also includes the average daily call rate for the month, to give a more accurate reflection of call volume where the number of days in a month differ. It also includes the average response times for C1-C4 calls.
The Dashboard still includes the data below, which was selected to show how many calls are received and the different ways that those calls are dealt with, other than receiving an emergency response, as well as a comparison to the previous month’s figures.
You can view the April Monthly Performance Dashboard, which features data from March, here.
We encourage you to print off and display the dashboard attached and ask that you include it in your monthly one to one meetings and local manager’s briefings.
Thank you to everyone who has provided us with feedback so far, we are always reviewing what data is included in the dashboard so if you have any suggestions of what you would like to see please email internalcommunications@eastamb.nhs.uk.
Published 23rd April 2023