There’s still time for you to get involved, let us know how you’re finding life at EEAST and claim your free Costa voucher before the National Staff Survey closes.
The survey is open until 25th November and every member of staff has been emailed their own unique link to complete it. If you can’t find it in your inbox then please check your junk mail folder.
It will take no more than 15 minutes to complete and once you have submitted it you will be emailed a £5 voucher for Costa Coffee, kindly funded by the East of England Ambulance Service Charity. The vouchers are being sent out on a weekly basis by Picker, who run the survey. This means once you’ve completed the survey you may have to wait up to seven days to receive your voucher. It will be emailed to you directly.
We know completing surveys like this takes time, that many of you just don’t have to spare, which is why we want to say thank you with the vouchers. The survey is so valuable for us as an organisation, as without up to date feedback we cannot plan effectively nor can we see where there could be problems that need tackling. We want to be an employer that is meeting your needs, but to do that we need you to tell us what’s working and what’s not.
The survey is completely anonymous and managed by a third party organisation. The results we receive are localised but not personalised so you cannot be identified from your answers.
Please remember the survey closes on 25th November 2022.
If you have a question about the survey you can email internalcommunications@eastamb.nhs.uk or check out the FAQs below.
Is taking part mandatory?
Everyone is encouraged to take part, but the survey is not mandatory. You will receive regular reminders up until the deadline of 25th November 2022, unless you complete the survey or opt out. To opt out, you can submit a blank survey or contact Picker at PickerNSS22@picker.org.
Is the survey confidential?
Yes. EEAST will have no access to individual responses and Picker will not supply any identifiable data. As Picker is an accredited survey contractor, they comply with ISO 20252, ISO 270001 and the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 and the Market Research Society's (MRS) Code of Conduct.
Why does the survey need a personalised login / identification number / bar code / QR code?
Picker use the personalised logins / ID numbers to ensure that reminder emails or letters are only sent to staff who have not already completed the survey.
As staff send their responses directly to an external survey contractor, there is no way that anyone in EEAST will be able to link data with a particular individual. Organisations will only receive reports of the summary survey findings.
The Costa voucher incentive will be sent to those who have completed a survey. An email will be sent to you from Picker with the voucher code and link.
How does Picker monitor incomplete surveys?
All returned surveys are registered ‘complete’ via their QR code or unique link. This allows reminders to be sent for uncompleted surveys. EEAST will not have access to these codes. We will also not be able to see if you personally have completed the survey.
Can I forward the email to the rest of my team?
No. Each survey link is unique to its recipient, and once it has been used to complete a survey it cannot be used again. If anyone in your team hasn’t received a survey, please contact internalcommunications@eastamb.nhs.uk.
How will the results be used?
Picker reports the results in anonymised reports for groups of 11 or more. National results will be published online in 2023, also anonymised and confidential.
Who is eligible to receive the survey?
Published 24th October 2022