Update from Anthony Marsh - 22nd January 2015

Chief Executive Dr Anthony Marsh

I am sure you will have seen the news last week that a 999 response pilot has been announced to extend the amount of time call handlers are given to find out more about a patient’s condition to up to 120 seconds; you can read the full article on Need to Know. It will enable call handlers to gather more information and determine the exact nature of a patient’s condition, before the most appropriate response is dispatched. This is a change that many of you have supported as you know the benefits – the most important being that it will provide patients with the right level of care so they get the best possible outcome. We will be keeping a close eye on how the pilot progresses, and the subsequent evaluation, and will report back to you via Need to Know.

We continue to see a real improvement in our performance and I am extremely pleased to share with you the figures for Red 1 and A19 last week. As a Trust we hit the target for Red 1 (75%) with 76.77% and just missed out on A19 (95%) with 94.8%. We are getting to our patients who are in the most life-threatening situations much quicker. This is largely due to the increased ambulance cover we now have; on New Year’s Eve this year, we deployed 40 more emergency ambulance crews than the year before. We have advanced so much as an organisation and are making real progress, although I also accept there is more to do – for example there are over 200 new students who will be operational by 31st March. We have also offered a further 200 contracts of employment to new students for the 2015/16 recruitment and training plan.

As on previous occasions, we have been working closely with unions to prepare for next Thursday’s (29th January) industrial action. All of the information you need has been published in a separate article, so please take a moment to read and take this on board. Thank you for what you continue to do to protect patients.

Finally, I am very pleased to tell you that Sandy Brown will be joining EEAST on 23rd February as our Director of Nursing and Clinical Quality. Sandy has a wealth of NHS and ambulance experience and will be an excellent addition to the organisation.

Published 22nd January 2015 


Leave a Comment
Name (required)
Email Address (required, never displayed)
Enter a message

(all comments are moderated - your submission will be posted on approval.)

This is a printable version of https://ntk.eastamb.nhs.uk/news/update-from-anthony-marsh-22nd-january-2015.htm?pr=