John Martin, interim Director of Patient Safety and Clinical Standards, is moving State-side this month after gaining a place on a prestigious leadership scheme.
How would you respond to a patient or family member if they asked you how they could pass a compliment to a member of staff? Or if they asked you how to make a complaint?
Photos are being added to the Trust’s Flickr account on a regular basis, so if you need up to date pictures of staff, ambulances and equipment please remember to check the site.
The death benefits scheme is set up to enable a payment to be made to the family or nominated beneficiary of any employee that dies while employed by the Trust, providing that they are a member of the scheme.
With parts of the country enjoying BBQs and balmy temperatures, right now winter seems an age away. But we’ve started our planning and preparation for this year’s flu-season – and we want to know what we can do differently this time around.
Last weekend, a crew returning to an ambulance station in Bedfordshire found a member of the public leaving the premises, who had entered through a door that had been left open.
Further to the spike in demand over the busy bank holiday at the beginning of May, we would like to reiterate our gratitude to staff for their hard work and to thank them in advance for being equally responsive and dedicated over the weekend bank holiday.
Please be aware that if you are at the top of your pay band, you will receive an additional payment of one per cent of your salary from April this year.
With an increasing amount of external visitors to Trust premises, to both offices and stations, it’s important to seize every opportunity to give a good first impression and emphasise the high professional standards we have at EEAST.
The resilience team have developed a new document which will allow you to keep a record of the courses you attend and the experience you have gained as either a gold, silver or bronze commander or loggist.
In what will be a regular feature on the new Need to Know site, the Trust’s resilience and special operations team bring you an update on the latest news from their area of the organisation.
One of our very own paramedics has gained national recognition with an award for ‘going beyond the call of duty’ at a ceremony which celebrates people working in the pre-hospital care sector.
There are still spaces available for a College of Paramedics evening course in how to recognise neutropenic sepsis in cancer patients tomorrow (Wednesday 14th May) in London.
The Care Quality Commission (CQC) will be making changes to how organisations will be assessed. To meet those changes, the Trust is introducing a new way of gathering evidence and reporting.
More doctors, air ambulance crews, hazardous area response teams (HART) and advanced paramedics are coming to the aid of seriously injured casualties than ever before.
A question was recently raised by a member of staff about whether e-cigarettes, which the majority of people say they use to reduce smoking, can be used at work.
The UK National Poisons Information Service provides advice on the management of poisoning via its internet clinical toxicology database TOXBASE® and 24-hour telephone helpline.
The Trust welcomed nine more volunteers to become ambulance ambassadors this week and gave them specialised training to enable them to reach out to their communities.
Bedfordshire Police is working with Garden Productions – who created the series ‘24 Hours in A&E’ – to make a fly-on-the-wall documentary series for Channel 4, based at Luton police station.